CANCEL POLICY UPDATE
Azamara
Enjoy 100% cruise protection even on last-minute cancellations when you purchase our enhanced CruiseCare travel protection program before April 30, 2020.
In addition to our “Cruise with Confidence” cancellation policy, we’ve taken additional steps to help reassure you by updating the CruiseCare travel protection program to cover all booking cancellations, regardless of the specified reason.
Make sure you’re fully protected with our new enhancement to CruiseCare that guarantees a 100% future cruise credit to U.S. guests sailing before December 31, 2021, who wish to postpone travel. Cancel at any time. Cancel for any reason. Feel better knowing you have up to a full year to enjoy your Azamara voyage.
Nobody wants to miss out on their vacation. But when it’s unavoidable, we don’t think you should be penalized. Get CruiseCare and know your cruise fare is 100% covered with the Cruise Vacation Cancellation Enhancement. Plus, have peace-of-mind with additional emergency medical and convenience benefits including:
- Trip Interruption: up to total trip cost if you can't start or finish your cruise vacation because you're sick or hurt, there's a death in the family or another covered reason
- Trip Delay: up to $500 for catch-up expenses
- Accident Medical: up to $10,000 if you get hurt on your vacation
- Sickness Medical: up to $10,000 if you get sick on your vacation
- Emergency Medical Evacuation: up to $25,000 if you need emergency medical transportation
- Baggage Protection: up to $1,500 if your bags are lost, stolen or damaged
- Baggage Delay: up to $500 to purchase necessary personal items if your bags are delayed.
TO PURCHASE CRUISECARE ENHANCED COVERAGE
CruiseCare must be purchased between March 11, 2020 and April 30, 2020. CruiseCare applies to new and existing reservations for Azamara sailings only departing before December 31, 2021. CruiseCare includes
a Cruise Vacation Cancellation Enhancement, which provides a 100% Future Cruise Credit (“FCC”) cancellation for any reason. CruiseCare FCC are valid for one year from issue date, are non-transferrable, and
not redeemable for cash. FCC provides the prepaid nonrefundable portion of cruise fare only. Other FCC restrictions, such as blackout periods, apply. Azamara will grandfather in existing CruiseCare bookings
for sailings through December 31, 2021. Not applicable to pre/post land programs or airfare booked via ChoiceAir. To be eligible for credits, notification of cancellation must be given to Azamara prior to the ship’s
departure. If you previously purchased CruiseCare before March 9, 2020 or already cancelled your voyage with Azamara, please contact the CruiseCare Help Line at 1-877-538-3816 or 1-516-342-7262
regarding FCC. FCC does not apply to airfare booked via ChoiceAir. Note: The plan cost is fully refundable if you are canceling outside of Azamara’s published penalty period. The plan cost may be paid at any
time from deposit up to final payment; however, CruiseCare takes effect only upon payment of the plan cost in addition to any required cruise deposit. Payment of the cruise fare deposit amount without the plan
cost will not activate this program. Note: While this is not a complete description - a full plan description detailing the terms, conditions and exclusions is available on our website www.Azamara.com/
plan/cruisecare -We have highlighted just a few of the plan benefits. If you have any questions, or would like to request a copy of the plan description, please call our plan administrator, Arch
Insurance Company, at (888) 722-2195. (Please use this number for CruiseCare inquiries only. Reservation details will not be available.) CruiseCare is provided in addition to other applicable
indemnity or insurance programs, where permitted by law, and shall apply only after benefits have been paid. This plan was designed and is administered by Aon Affinity and
underwritten by Arch Insurance Company, with administrative offices in Jersey City, NJ (NAIC #11150) under Policy Form series LTP 2013. This is a brief overview of the coverages. Subject to
terms, conditions and exclusions. This is a general overview of insurance benefits available. Coverages may vary in certain states and not all benefits are available in all jurisdictions. Please refer to
your certificate of benefits or policy of insurance for detailed terms, conditions and exclusions that apply. You can request a copy of your certificate by calling Arch Insurance Company at
888-722-2195. Azamara reserves the right to correct any errors, inaccuracies or omissions and to change or update fares, fees and surcharges at any time without prior notice. For details on the
“Cruise with Confidence” policy and how it applies to guests sailing on or before July 31, 2020 please visit Azamara.com/Cruise-with-Confidence
©2020 Azamara® Ships registered in Malta.
If you or your travel party have additional questions or concerns please call your travel advisor or our main line at
1-800-344-0401
|
|
