The U.S. Department of State has recently issued a travel advisory for U.S. citizens traveling by cruise ship. The most current advisory text may be viewed by clicking here: https://travel.state.gov/content/travel/en/international-travel/before-you-go/travelers-with-special-considerations/cruise-ship-passengers.html
In light of the current Coronavirus outbreak and State Department Advisory, MSC has temporarily modified their cancellation policies and we wanted to share what options you have for your cruise.
- If your cruise sails on or before July 31, 2020 you have the option to cancel your reservation up to 48 hours prior to departure and receive a Future Cruise Credit for 100% of the original cruise fare paid. This includes bookings within final payment and paid in full. Any applicable prepaid items will be refunded to the original form of payment.
- You may apply apply your Future Cruise Credit to any future cruise of your choice departing on or before December 31, 2021.
Due to these considerate new cancellation policies, you may want to delay any final decision with regard to your upcoming cruise. Previously, you had to cancel prior to your final payment due date. As noted above, this is now significantly revised for 2020 sailings, thus providing significant additional time (past final payment) to make any final decisions to cruise, while this evolving situation develops. These new policies also allow you to consider a new future booking, with the same revised cancellation policy, for 2020 departures as well.
Additionally, should you choose to modify any reservation booked with Best Price Cruises & Tours, we will waive all agency ship or sailing change fees through December 31, 2020. Should you choose to cancel a sailing departing in 2020, our agency cancellation fee will be applied as a $100 future cruise credit toward any new cruise or cruisetour made with our agency departing on or before December 31, 2021.
At the current time, nearly 600,000 people sail on cruise ships every day on over 200 cruise ships at sea and on rivers. Nearly every cruise line has now adopted enhanced & significant wellness screenings. Most pre-boarding screenings include temperature scans, enhanced medical forms, and information regarding previous recent countries traveled. Secondary, more thorough medical screenings are also being performed, when deemed necessary, by most cruise lines. Enhanced sanitation procedures have also been instituted to help mitigate risk. The top priority of every cruise line is your safety.
We realize deciding to keep or cancel your upcoming cruise vacation is a highly personal decision. Please rest assured our Expert Travel Advisors are here to support you. Should you have additional questions or concerns please call us at:
1-800-672-7485
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