The U.S. Department of State has recently issued a travel advisory for U.S. citizens traveling by cruise ship. The most current advisory text may be viewed by clicking here: https://travel.state.gov/content/travel/en/international-travel/before-you-go/travelers-with-special-considerations/cruise-ship-passengers.html
In light of the current Coronavirus outbreak and State Department Advisory, Norwegian Cruise Line has temporarily modified their cancellation policies and we wanted to share what options you have for your cruise
For all new and existing bookings that embark from March 10, 2020 through and including September 30, 2020, you may cancel up until 48 hours prior to your vacation start date. Cancelled reservations that occur prior to 48 hours to vacation date will receive a 100% future cruise credit (FCC) to be used for ANY Norwegian sailing embarking on or before December 31, 2022.
- Vacation start date includes any pre-hotel or Cruisetour packages booked through Norwegian.
- FCC will include all components of the reservation that have been paid, including but not limited to: shore excursions, beverage and dining packages (including associated gratuities), service charges and air or transfers pre purchased through Norwegian.
- Please note any insurance purchased on existing bookings will not be included in the FCC amount
Due to these considerate new cancellation policies, you may want to delay any final decision with regard to your upcoming cruise. Previously, you had to cancel prior to your final payment due date. As noted above, this is now significantly revised for 2020 sailings, thus providing significant additional time (past final payment) to make any final decisions to cruise, while this evolving situation develops. These new policies also allow you to consider a new future booking, with the same revised cancellation policy, for 2020 departures as well.
Additionally, should you choose to modify any reservation booked with Best Price Cruises & Tours, we will waive all agency ship or sailing change fees through December 31, 2020. Should you choose to cancel a sailing departing in 2020, our agency cancellation fee will be applied as a $100 future cruise credit toward any new cruise or cruisetour made with our agency departing on or before December 31, 2021.
At the current time, nearly 600,000 people sail on cruise ships every day on over 200 cruise ships at sea and on rivers. Nearly every cruise line has now adopted enhanced & significant wellness screenings. Most pre-boarding screenings include temperature scans, enhanced medical forms, and information regarding previous recent countries traveled. Secondary, more thorough medical screenings are also being performed, when deemed necessary, by most cruise lines. Enhanced sanitation procedures have also been instituted to help mitigate risk.
The top priority of every cruise line is your safety.
We realize deciding to keep or cancel your upcoming cruise vacation is a highly personal decision. Please rest assured our Expert Travel Advisors are here to support you. Should you have additional questions or concerns please call us at:
1-800-672-7485
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