important update about Norwegian Cruise Line’s response to COVID-19
CONTACT US:
1-800-672-7485
Dear Guest,

Norwegian Cruise Line has sent out the following notification that will affect your upcoming cruise:

As the COVID-19 pandemic continues to impact communities around the globe, we have made the decision to suspend all voyages with embarkation dates through February 28, 2021 as well as all voyages onboard Norwegian Bliss, Breakaway, Epic, Gem, Getaway, Jade, Jewel, Pearl, Sky, Sun and Pride of America with embarkation dates through March 31, 2021. We are very sorry for any inconvenience these changes may have caused.

REFUNDS
Please be advised that a full refund will be automatically returned to the form of payment you provided at the time of your most current reservation. No further action is required on your part; your refund will be automatically processed within 15 business days. You will see the refund returned within 7-10 business days from the processed date. The visibility of the funds is dependent on your financial institution’s internal policies.

If your most current reservation was paid via a previously issued Future Cruise Credit (FCC), 100% of the FCC used will be re-applied to your Latitudes account. No further action is required; the FCC will be automatically added within 7 days. For additional information pertaining to refunds, please visit www.ncl.com/suspended-sailings.

OUR THANKS TO YOU
We sincerely appreciate your loyalty to Norwegian Cruise Line and as mentioned previously, we cannot wait to provide you with the cruise vacation you were hoping for and likely need now more than ever! Therefore, in addition to the 100% refund or return of your FCC, you may receive all of the following offers when you chose to rebook your Norwegian vacation through Best Price Cruises & Tours:
  • A 10% OFF discount on your next cruise with us, combinable with all available promotions at the time of booking. The 10% OFF discount will be automatically added to your Latitudes account and will be available as of Thursday, December 3, 2020. This discount can be used to make a booking through December 2, 2021 and can be applied towards any sailings through December 31, 2022.

  • 30% OFF! For a limited time only, if you book a new cruise by December 12, 2020 for any published voyage through 2023, you will receive our special Black Friday offer: an additional 30% OFF!

  • TAKE ALL! Again, for a very limited time, if you book a new cruise by December 12, 2020 for any published voyage through 2023, you may TAKE ALL. This limited time offer is a tremendous value allowing you to add all five of our Free at Sea amenities (TAKE ALL) in any cabin category and any voyage: a free unlimited beverage package, free specialty dining, a free Wi-Fi package, free shore excursion credits and reduced rates for family and friends - a value of up to $2,890 per person!

  • A $150 discount + Lower Deposit! If you purchase a CruiseFirst certificate, which is a certificate towards your next cruise, for $150, we will match it with an additional $150 discount. For CruiseFirst terms and conditions, please visit www.ncl.com/terms/cruisefirst.
A travel advisor from Best Price Cruises & Tours will be reaching out to you during the next weeks to review if you have received your refund or credit and discuss your future possible booking. Please note, our staff is still working from home and at times we may have delayed responses or degraded call quality. We apologize for the inconvenience that this may cause as we try our best to service everyone. Should you have immediate questions or concerns we encourage you to email us by replying to this email or by directly emailing your travel advisor. You may also call us at 1-800-672-7485 but hold times will be long and call quality over internet may be degraded.

We thank you for choosing Best Price Cruises and look forward to helping you plan your future vacations.